OVERVIEW For 30 years, Additive-X (previously Express Group Ltd.) repaired printers and provided replacement parts for HP, OKI, Brother, Lexmark, and others. With more than 35,000 printer parts in inventory the company still supports printer repair in the UK and across Europe while also holding inventory on behalf of specific manufacturers, providing logistical support for their warranty repairs.
KEY RESULTS:
Consolidated disparate legacy processes into a single, connected business management solution for finance, manufacturing, inventory, and field services, becoming more efficient
Established built-in multi-company and multi-currency functionality, accelerating transactions
Optimized inventory levels throughout global supply chain challenges while maintaining superior customer satisfaction
Eliminated spreadsheets with dashboards providing real-time data and streamlined financial operations
Avoided hiring four data entry experts, automating bank reconciliations, price list updates, currency updates, and Brexit customs forms
Eliminated duplicate order entry by connecting its Magento online storefront
Shaved 25 percent from annual audit prep time, reducing frustration and stress
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