ControlUp Launches Tap-to-App on IGEL OS for Clinician Visibility
The new capability provides the industry’s first clinician-centric view of tap-to-app performance across endpoints, bridging the gap between backend metrics and point-of-care reality.
ControlUp, a leader in Digital Employee Experience (DEX) management, announced Tap-to-App, an industry’s first healthcare-focused capability exclusively available on IGEL OS, designed to measure and optimize the real-world login experience for clinicians as they move across shared workstations in hospitals and clinical set-ups.
“Clinicians know immediately when technology slows them down, but IT teams haven’t always had the full picture to explain why,” said Marcel Calef, Field CTO Americas, ControlUp. “Tap-to-App shows exactly how long it really takes for applications and patient data to be ready after a clinician taps in. That visibility helps IT teams fix real issues faster and deliver a smoother experience for clinicians at the point of care.”
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A Strategic Partnership for Healthcare
Developed in close collaboration with IGEL, a global leader in secure endpoint OS solutions, the solution integrates deeply with IGEL OS to provide a seamless data stream from the moment a badge hits the reader.
“By working closely with ControlUp, we’re enabling end-to-end visibility into the tap-to-app experience—from the endpoint through to the virtual desktop session. This collaboration helps healthcare IT teams move from reacting to issues after the fact to proactively identifying and addressing experience gaps, so clinicians get the reliable performance they need every day,” said Jason Mafera, Field CTO for Healthcare at IGEL.
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